Welcome to Bearpaw Shop – your trusted partner in archery excellence. These Terms and Conditions govern your use of our website and services. By accessing hunterbowoffers.com and making a purchase, you agree to be bound by these terms.
1. User Obligations and Responsibilities
1.1 Account Registration
While not mandatory for browsing, creating an account may be required for purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.2 Accurate Information
You agree to provide accurate, current, and complete information during the registration and checkout process. Bearpaw Shop reserves the right to cancel orders containing inaccurate or fraudulent information.
1.3 Prohibited Activities
You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. This includes attempting to gain unauthorized access to our systems or interfering with other users’ experiences.
2. Products and Services Description
2.1 Product Range
Bearpaw Shop specializes in premium archery equipment including:
- Archery Sets & Kits
- Bows (Compound, Recurve, Traditional, Crossbows)
- Arrows and Arrow Making Components
- Protective Gear (Arm Guards, Chest Guards)
- Quivers (Back, Bow, Side)
- Arrow Components (Fletchings, Nocks, Points, Shafts)
2.2 Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and to update information at any time without notice.
Note: Some items have specific restrictions:
- Custom Fletched Arrows are non-returnable due to their personalized nature
- Arrow Making Components cannot be returned once opened
- Used protective gear cannot be returned for hygiene reasons
- Personalized equipment with custom engravings or modifications are final sale
3. Order and Payment Terms
3.1 Order Process
Placing an order constitutes an offer to purchase, which we may accept by processing your payment and shipping your items. All orders are subject to product availability.
3.2 Pricing and Payment
All prices are listed in British Pounds (GBP). We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed immediately upon order confirmation. In case of payment issues, we reserve the right to cancel your order.
3.3 Shipping and Delivery
Processing Time: 1-2 business days after payment confirmation
Shipping Methods:
- Standard Shipping (£12.95): DHL or FedEx, 10-15 business days after shipping
- Free Shipping (Orders over £50): EMS, 15-25 business days after shipping
3.4 International Orders
We serve archers worldwide, excluding Asia and some remote areas. International customers are responsible for:
- Customs fees, taxes, and import duties applicable in their country
- Ensuring products comply with local laws and regulations
4. Returns, Refunds and Exchanges
4.1 Return Policy
We offer a 15-day return policy from the date you receive your items. To be eligible for return:
- Items must be unused and in original condition with tags attached
- All original packaging, including protective cases, must be included
- All components, manuals, and accessories must be present
- Proof of purchase (order confirmation or receipt) must be provided
4.2 Return Process
Follow these steps for returns:
- Submit a return request via email to [email protected] within 15 days
- Receive Return Authorization Number and shipping instructions
- Securely package items with Return Authorization Number
- Ship to: Bearpaw Shop Returns, 46 Skipton Rd, Ripon, GB CH1H 2GZ
4.3 Refunds
Refund Timeline:
- Processing: 3-5 business days after we receive and inspect your return
- Credit Cards: 5-10 business days to appear on your statement
- PayPal: 3-5 business days to appear in your account
4.4 Exchanges
Exchanges for different sizes or products follow the standard return process. If the exchange item costs more, we’ll contact you for payment of the difference.
4.5 Damaged or Defective Items
Contact us within 48 hours of delivery with photos of the damage. We’ll arrange a replacement at no additional cost, including return shipping.
5. Intellectual Property
All content on hunterbowoffers.com, including text, graphics, logos, images, and software, is the property of Bearpaw Shop or our content suppliers and protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Bearpaw Shop name and logo are trademarks of our company.
6. Limitation of Liability
6.1 Product Use
Archery equipment requires proper training and safety precautions. Bearpaw Shop is not liable for:
- Injuries resulting from improper use of our products
- Damage caused by misuse or modification of equipment
- Failure to follow manufacturer instructions and safety guidelines
6.2 Website Operation
Bearpaw Shop strives to maintain uninterrupted website access but cannot guarantee it. We are not liable for temporary unavailability due to technical issues beyond our control.
6.3 Maximum Liability
Our maximum liability to you for any claim relating to our products or services shall not exceed the purchase price of the products in question.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
By using our services, you consent to our collection and use of your information as described in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal dispute resolution.
9. Changes to Terms
Bearpaw Shop reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Our Archery Experts
Our team of archery enthusiasts is here to help with any questions about these terms or your equipment:
Email: [email protected]
Address: Bearpaw Shop | 46 Skipton Rd, Ripon, GB CH1H 2GZ
Response Time: We typically respond within 1-2 business days
Last Updated: December 2023
At Bearpaw Shop, we’re not just selling archery equipment – we’re supporting your archery journey. We stand behind our products and are committed to your complete satisfaction with every purchase.
